BWN Video, operating through bwnvideo.com, blackwrestling.com, and thugwrestling.com (collectively, the “Website”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access the Website, purchase products (e.g., DVDs, digital downloads), or use our subscription-based streaming services (daily, weekly, recurring, or non-recurring). By using the Website, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Website.
- Information We Collect
We collect personal information you voluntarily provide with your consent to access the Website, create an account, place orders, subscribe to streaming services, or receive shipped products. We may collect:
- Identity and Contact Information: Name, email address, billing address, and shipping address.
- Payment Information: Credit card number, expiration date, security code, or other payment details processed through approved payment processors (e.g., for DVDs, downloads, subscriptions).
- Account Information: Unique userID (e.g., your email address or a created ID), password (created by you or generated for promotional access, such as free trials), and account preferences.
- Demographic and Preference Information: Geographic location, purchase history, interests, and responses to customer surveys, fan polls, or promotional offers, used to improve our services and tailor content.
- Usage Data: Information about your interactions with the Website, such as pages visited, content viewed, and time spent, collected automatically via cookies or similar technologies (see Section 6).
- Other Information: Any additional data you provide voluntarily, such as feedback or inquiries.
We do not collect personal information without your consent or beyond what is necessary for the purposes outlined below.
- How We Use Your Information
We use your personal information to:
- Provide Services: Process orders for DVDs or digital downloads, manage subscriptions, stream content, and ship products.
- Manage Accounts: Create and maintain your account, verify your identity, and ensure secure access to the Website.
- Process Payments: Facilitate billing and payment verification through approved payment processors, ensuring compliance with their terms.
- Improve Services: Analyze demographic and preference data to understand your needs, enhance Website functionality, and tailor content or offers.
- Communicate: Send transactional emails (e.g., order confirmations, account updates) and, with your consent, promotional emails or mailed flyers about new products, special offers, or events. You may opt out of promotional communications at any time (see Section 4).
- Conduct Surveys and Polls: Use survey or poll responses to improve our services and engage with fans.
- Ensure Security: Protect the Website, detect fraud, and enforce our Terms of Service (available at bwnvideo.com/terms, blackwrestling.com/terms, thugwrestling.com/terms).
- Comply with Legal Obligations: Meet requirements under applicable laws, such as the Georgia Personal Data Security Act, GDPR (for EU users), or CCPA (for California residents).
- How We Share Your Information
We do not sell, trade, or share your personal information with third parties for their marketing purposes. We may disclose your information only in the following cases:
- Service Providers: We share data with trusted third-party service providers (e.g., payment processors, shipping companies, hosting providers, analytics tools) who assist in operating the Website, processing payments, delivering products, or analyzing usage. These providers are contractually obligated to protect your data and use it only for the services they provide.
- Legal Requirements: We may disclose information to comply with legal obligations, such as responding to subpoenas, court orders, or government requests, or to protect our rights, property, or safety.
- Business Transfers: If BWN Video is involved in a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, with continued protection under this Privacy Policy.
We use third-party plugins (e.g., social media sharing tools) that may collect data for functionality. For details on their GDPR compliance, see our third-party plugin documentation [insert link or note it’s available upon request].
- Your Rights and Choices
You have the following rights regarding your personal information, subject to applicable law:
- Opt-Out of Promotional Communications: You may opt out of promotional emails or mailed flyers at any time by clicking the “unsubscribe” link in emails, updating your account preferences, or contacting us at [email protected]. You will continue to receive transactional emails (e.g., order confirmations).
- Access and Correction: You may request access to or correction of your personal information by contacting [email protected]. We will respond within 30 days, subject to verification of your identity.
- Data Deletion: You may request deletion of your personal information by emailing [email protected]. We will delete your data unless required to retain it for legal or operational purposes (e.g., billing records). Deletion requests are processed within 30 days.
- Do Not Track: The Website does not currently respond to “Do Not Track” signals, but you can manage cookies via your browser settings (see Section 6).
For EU users under GDPR or California residents under CCPA, additional rights (e.g., data portability, non-discrimination) apply. Contact [email protected] for details.
- Data Security
We implement reasonable technical and organizational measures to protect your personal information, including:
- Encryption of sensitive data (e.g., payment information) in transit and at rest.
- Compliance with PCI DSS standards for payment processing.
- Secure storage of account credentials and access controls to prevent unauthorized access.
- Regular security assessments to identify and address vulnerabilities.
Despite these measures, no system is completely secure. In the event of a data breach, we will notify affected users and regulators as required by law (e.g., within 72 hours under GDPR).
- Cookies and Tracking Technologies
We use cookies and similar technologies (e.g., web beacons, pixels) to enhance your experience, analyze usage, and deliver personalized content. Cookies may collect:
- Device information (e.g., IP address, browser type, device ID).
- Usage data (e.g., pages visited, content viewed).
- Preferences (e.g., language, display settings).
You can manage cookies via your browser settings or opt out of non-essential cookies through our cookie consent tool [insert link or note it’s on the Website]. Disabling cookies may affect Website functionality. For details, see our Cookie Policy [insert link or note it’s available upon request].
- Data Retention
We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law:
- Account and billing information is retained while your account is active and for 7 years thereafter to comply with tax and accounting laws.
- Demographic and usage data is retained for up to 3 years to improve services, unless you request deletion.
- Promotional opt-out preferences are honored immediately and retained indefinitely.
You may request deletion of your data at any time (see Section 4).
- Third-Party Links and Services
The Website may contain links to third-party websites or services (e.g., payment processors, social media platforms). We are not responsible for their privacy practices. Review their privacy policies before providing personal information. Our payment processors (e.g., for DVDs, subscriptions) comply with PCI DSS and maintain their own privacy policies.
- International Users
The Website is operated from the United States and governed by U.S. law. If you access the Website from outside the U.S. (e.g., EU, Canada), your information may be transferred to and processed in the U.S., where privacy laws may differ. By using the Website, you consent to this transfer. For EU users, we comply with GDPR requirements, including data minimization and user rights. Contact [email protected] for GDPR-specific inquiries.
- Children’s Privacy
The Website is intended for users 18 and older. We do not knowingly collect personal information from individuals under 18. If we learn such data has been collected, we will delete it immediately. Contact [email protected] to report concerns.
- Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on bwnvideo.com/privacy, blackwrestling.com/privacy, or thugwrestling.com/privacy, with the “Last Updated” date revised. Your continued use of the Website constitutes acceptance of the updated policy. Significant changes will be communicated via email or Website notice.
- Contact Information
For questions, concerns, or to exercise your rights (e.g., access, deletion), contact:
We will respond to inquiries within 30 days, subject to identity verification.
- Compliance with Applicable Laws
We comply with applicable privacy laws, including:
- Georgia Personal Data Security Act: Governing data breach notifications and security measures for Georgia residents.
- GDPR: For EU users, ensuring consent, data minimization, and user rights.
- CCPA: For California residents, providing rights to access, delete, and opt out of data sales.
For specific rights or compliance inquiries, contact [email protected].