Thank you for your quick reply. I really appreciate it. I also appreciated that you try to get the videos out ASAP and improve the quality later.
Regarding the borders, I understand that if they were shot at the old format of 4:3, to see the complete videos without distortion there will be borders on the left and right (since the screen is usually 16:9), but vertically it should fill up completely. For movies shot at HD, the ratio should already be at 16:9 so no borders are needed. In fact, many member videos are working just like that, and that is great. But what we are seeing is that there are borders in all four directions in some videos no matter what format they were shot at and I think they could be improved.
Many of the newer videos that were obviously shot at full HD (at least) were streamed at a quality lower than 480p DVD (I know this since I owned many BWN DVDs through the years). If you want to limit the quality to save the bandwidth cost, I can understand that. Maybe you can have two tiers of membership, with the higher cost one streaming at full HD quality for people like me who can spot the difference immediately and who can appreciate the difference.
But I wish you can at least offer your best quality version (be them 1080P (2K) or 2016p (4k)) for the download to own videos. Really, your wrestlers are so hot and they spend hrs in the gym to sculpt that beautiful body, they deserve to be seen in the glory of full HD quality (or full DVD quality for older videos). It would be a pity if their great works are only shown to customers in low quality version. To be honest, at the current quality, I will not pay for any download.
Sorry to be critical, but I really like to see the service improved.
